Our commercial policy is based on 4 fundamental concepts:
1) RESPECT FOR THE SUPPLY CHAIN AND THE CUSTOMER
Turborail has always supported and declared respect for the correct commercial chain. We want and must distinguish ourselves by supporting our partners.
To support the supply chain, we mean "everyone has their own task": it is our duty to best support the distributors, resellers and professionals who regenerate turbochargers and who in turn, throughout the country, will follow and advise the best car repairers and dealerships. car as well as private users.
We are firmly convinced that everyone must have their own well-defined role; ours is to produce the best high quality spare parts at a competitive price which will then be distributed by our partners.
2) PRODUCT QUALITY
Turborail invests daily in research and development in order to offer an ever more performing product. It is not essential for us to offer the product at the lowest price, but to offer the best product at a price that satisfies our customer with a view to evaluating the "quality / price" ratio.
3) CUSTOMER SUPPORT
We believe it is essential to offer the customer pre- and post-sales assistance which is not limited to the recognition of a commercial guarantee but concrete and tangible support in solving increasingly complex problems, especially on newly developed variable geometry turbos.
On the latter component, continuous research and implementation of our database is underway, which is offered to Turborail partners free of charge and daily.
4) CORPORATE AND ENVIRONMENTAL SUSTAINABILITY
Turborail encourages and encourages its suppliers, distributors, resellers and customers to participate in research and training collaboration projects with universities, technical and professional institutes.
Our young people have the right to learn while having the possibility of professional growth and the duty to provide their ideas and enthusiasm to companies.
Turborail requires all parties involved in the supply chain, as far as possible, to adopt and comply with:
- analysis of the product life cycle, including packaging and waste;
- energy and water saving strategies and, where possible, the use of renewable energy sources;
- provisions for an environmentally friendly supply chain.